Update on Appointments
The COVID-19 pandemic continues to have a lasting effect on the mental health of our community. Due to the increased demand we are currently experiencing for our Counselling Services, we have had to temporarily close our waitlist. At this time, we are currently only serving our existing client base. We will be working hard to re-open our waiting lists as soon as possible.
If you require immediate assistance, please call 911 or visit your nearest emergency department.
If you are in crisis, please see our list of available supports and resources.
Our doors are open to anyone. Our clients are typically women with lower incomes who are suffering from trauma and are often in crisis, but we offer support to anyone in need.
We’ll never turn you away, even if you can’t afford to pay. Our affordable services ensure everyone, especially those who are most vulnerable, receive quality care.
We’re here for you as long as you need. We’re one of only a handful of agencies in Edmonton that offer ongoing support, with no limit to the amount of times clients can access our services.
We believe in:
- Empowering you to make informed choices and decisions about your life.
- Your ability to achieve positive growth.
- Working together with other community organizations to create your own support network.
- Offering you quality services and expertise from our team of trained psychologists and master’s-level practicum students.
The difference our Counselling Services makes
Each year, we provide approximately 3,500 counselling sessions to nearly 400 clients. 99% of these sessions are partially or fully subsidized.
- Child abuse and neglect
- Eating disorders
- Eye Movement Desensitization and Reprocessing (EMDR)
- Emotional regulation
- Family issues
- Family violence
- Life transitions
- Parenting skills
- Risk assessment/safety planning
- Self esteem/confidence
- Stress management
- Suicidal thoughts
Groups for Clients
Living in the Here and Now
How to sign-up for Group Therapy
Please contact us to schedule an intake session for the group. The intake session will be approximately 45 minutes to an hour. The session will be conducted by a practicum student completing a Masters in Counselling Psychology degree. The purpose of the intake session is to determine if you’re a fit for the group.
If you have any further questions, please contact our office.
Good Outcomes for our Clients
of children felt accepted, supported and safe.
had a positive counselling experience.
better understood the issues they face.
experienced positive changes in their lives.
of children felt their counsellor listened and understood their problems and concerns.
Psychologists, Counsellors & Staff
We offer a team of registered and provisionally-registered psychologists, including practicum students with a master’s degree throughout the year. YWCA Edmonton Counselling Services is a recognized learning facility that offers training opportunities for students and volunteers completing their Masters degrees from accredited institutions.
Your fee will depend on:
- what you make each year before taxes;
- your number of dependents;
- your insurance coverage; and
- household income (if applicable).
We’ll work with you to set a fee that is feasible. We do this with all of our clients to ensure everyone has access to our Counselling services and no one is turned away.
Further subsidies are available, if needed. Please speak to our Service Coordinator about applying.
“The YWCA is the reason I’m alive today. When I first walked into the Counselling Centre, I had run out of reasons to live. I had no money to afford help. I was lucky to find the YWCA. My psychologist has been a blessing to me. I go home, I take the things I’ve been taught and I practice them. I’m getting better at it. I’m willing to do the work as long as they’re willing to let me keep coming.”
— Anonymous Counselling Client
Hours of Operation
- Mon – Fri: 9 a.m. to 5 p.m.*
- Tues & Thur evenings: 5 to 8 p.m. (by appointment only)
- Sat, Sun, and Statutory Holidays: Closed
Phone: 780-970-6501 | Fax: 780-488-6077
10402 124 Street NW
Edmonton, AB T5N 1R5
We also recommend:
Momentum Walk-In Counselling
Short-term, walk-in counselling on a pay-what-you-can basis
Drop-In YEG (Offered via the Family Centre)
Free, single-session drop-in counselling located at multiple locations across the city
Mobile Crisis Outreach Team(s)
Mobile support for individuals in dire need of crisis intervention
Immediate crisis phone support offered 24 hours a day